We always go the extra
mile
A sample of the positive feedback we’ve
received in 2009...
Dear Barry [Wineaux MD],
I
just want to thankyou very much indeed for ensuring that the
wine was delivered safely on Monday, in time for me to hand it over
on Tuesday ready for the birthday on Wednesday!
It was
greeted with incredulity that I had managed to track it down in this
country, and also greeted with a great deal of pleasure too.
Last
evening a bottle of the 2005 was opened and he pronounced it
"stunning" and said I was to tell you how much he
appreciated your efforts on my behalf to give him such a happy
birthday surprise. He said it was every bit as good as the 2005
he tasted in NZ in March and he is thrilled to have his own supply.
He was very interested to have the 2006 as well and I told him that
you would appreciate feedback on that too. He says he certainly
will let you know, but he intends keeping it for a bit before he
samples it. I must say that I enjoyed the 2005 very much myself
too.
Many thanks again for all your help in getting me
this wine. I really appreciate it.
Very best wishes,
Ann.
Hi Sam [Wineaux operations
manager]
That's super - thankyou for letting me
know and for dealing with my order so promptly.
Suckfizzle
always seems so hard to track down- having found your company,
and after my experience ofordering from you, I'll certainly be
back for future supplies.
With best wishes,
Amanda
Dear Sam,
It arrived safely thank-you. Impressed
with the quick delivery and tastes as good as the last time I drank
it in Darwin last November
Regards, N Porter
Hi Sam
Yes, thank you-
wine received. Excellent service.
Will I be advised when the
next batch of Cloudy Bay is in stock?? I'll start saving so
perhaps I can order a case next time!!
Kind regards, Fran L.
Sam
This is my first order and will
definitely not be the last. Great service, especially if it turns up
today. Thank you.
Regards, P Richard
Thanks for your voice message on
Monday, I hadn’t received the shipment when i sent the email
requesting a delivery status. The Cloudy Bay has arrived via your
courier who did slip a card through the door saying it was in the
garage as i had requested.
Apologies for any inconvenience caused.
Just me being impatient.
Excellent service, great prices, 1st
class delivery, will be using your
service again as the bonus is i dont
have to be at home when you deliver
Many thanks, P. Thompson
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